The Royal Flying Doctor Service (RFDS), Australia’s rural and remote health services provider, has launched a new nationwide Aeromedical Electronic Health Record (EHR) powered by Oracle Autonomous Database, running on Oracle Cloud Infrastructure (OCI), to streamline clinical information collection and analysis leading to faster and better decision-making by medical staff. By moving to the cloud, RFDS has reduced administrative workloads and lowered its data management costs by approximately 20%.
One of the largest aeromedical organisations in the world, RFDS provides primary healthcare and 24-hour emergency services to those living in rural and remote Australia. The organisation performs 1,000 patient interactions a day and prior to moving to the cloud relied heavily on paper-based processes and disparate, standalone record management solutions. As a result, significant administration efforts, to keep patient records updated, are time-consuming to compile, frequently duplicated and challenging to manage. RFDS welcomed a unified, cost-effective data management system with a strong cybersecurity and data compliance posture to manage organisation-wide patient records.
“We are committed to bringing first-class healthcare and emergency services to people in the hard-to-reach areas of Australia. By using Oracle Autonomous Database, we’ve been able to digitise and consolidate our medical records systems. As a result, we have improved the accuracy, accessibility and security of information for better continuity of care,” said Ryan Klose, Chief Information Officer, of RFDS. “In this journey, we are undertaking with Oracle, our destination is a fast, frictionless and comfortable healthcare experience for patients in the outback and remote Australia.”
“RFDS provides an incredible service to the Australian Outback, and we are honoured to collaborate with them on their innovative and digital health modernisation journey,” said Stephen Bovis, Regional Managing Director, Australia and New Zealand, Oracle. “The challenges of the pandemic have underscored the critical importance for healthcare organisations to have access to modern technologies and the capabilities they bring. Oracle’s leadership in cloud and database offerings is the result of decades of innovation and the breadth of our portfolio puts powerful tools in the hands of our customers.”
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