Fabric, a leader in healthcare technology, is transforming care delivery with its Hybrid AI. By combining advanced conversational AI and physician-built clinical logic, Hybrid AI enables healthcare organisations to confidently adopt AI solutions that ensure seamless, safe and effective patient experiences. This technology powers Fabric’s integrated platform, which includes an AI assistant, symptom checking, virtual care, care pathways, provider search and scheduling. Recognised by Frost & Sullivan as a leader in conversational AI, Fabric is setting new standards by building AI-powered solutions for the demands of healthcare.
Fabric’s data reflects the measurable impact on healthcare outcomes and operations through its use of Hybrid AI:
- 900,000+ sessions of triage, navigation and self-scheduling through Fabric’s AI-powered solutions in 2024.
- 70,000+ hours invested in the company’s clinical logic, validated by an 18-member council of chief medical officers and medical directors from leading academic medical centres and health systems.
- 34 years of provider work time saved through workflow automation and optimisation in 2024.
- 10x more efficient virtual care with clinical decision support and automated documentation.
“Fabric is building an environment that provides 24/7/365 access, on-demand support, and self-service through the integration of hybrid AI technology across its diverse solutions,” said Nitin Manocha, Senior Industry Analyst at Frost & Sullivan. “By embedding conversational AI within their AI strategy, Fabric seamlessly blends the scalability of advanced AI models with the clinical precision required in healthcare.”
Setting a new standard in healthcare AI
Fabric’s Hybrid AI goes beyond traditional tools, enabling health systems to achieve:
- Operational efficiency: Automating routine processes like symptom gathering and triage, allowing providers to focus on high-value care.
- Clinical decision support: Delivering real-time, clinically validated guidance while ensuring safety and accuracy.
- Personalised patient journeys: Coordinating care seamlessly across virtual and in-person touch points to deliver timely, tailored experiences.
“The combination of our comprehensive platform and Hybrid AI uniquely distinguishes Fabric in a market of fragmented point solutions,” said Aniq Rahman, CEO and Founder of Fabric. “As an AI-driven platform with a strong focus on clinical intelligence, we are transforming healthcare by streamlining access and care delivery. Our approach empowers consumers while ensuring efficiency, higher quality care and seamless integration across health plans, provider organisations and employers.”
