ProCure Proton Therapy Centre highlights a vital element in the care journey: the patient experience. Beyond advanced technology, both published research and individual patient stories suggest that attentive, personalised care helps patients feel valued and supported, profoundly impacting their well-being.
“In the research community, it has long been understood that patients who are more satisfied with their overall care experiences tend to have better outcomes,” stated ProCure Medical Director Brian Chon, M.D. “Among the publications presenting evidence for this correlation in cancer care are the British Medical Journal and the Patient Experience Journal. That’s why we have consistently emphasised the importance of an exceptional patient experience alongside proton therapy’s benefits of precise targeting and minimal side effects, with less radiation exposure to surrounding healthy organs.”
Many of the patient stories featured on ProCure’s website attest to their success in combining the strengths of advanced technology and personalised care. For example, “John”, a prostate cancer survivor, tells fellow ProCure patients that “You’ve come to the greatest place you can imagine for cancer treatment.”
Dr Chon emphasises that, when observing this impact at a patient-by-patient level, it becomes clear that it stems from boosting patients’ emotional outlook and treatment adherence.
“Every patient has a unique story,” Dr Chon said. “Yet among the ProCure patients that we’re honouring this month, we hear the recurring theme of how much they value the uplifting care experience that we strive daily to deliver.”
