Kieser Australia, a leading provider of physiotherapy-led strength training programmes, is strengthening its finance systems with Oracle NetSuite to support its mission to help people live longer, healthier lives. With NetSuite, Kieser Australia has been able to take advantage of an integrated business suite to automate financial processes, accelerate reporting and enhance decision-making as it expands across Australia.
Founded in Switzerland in 1967, Kieser established its first Australian clinic in Melbourne in 2006. Today, Kieser Australia operates 31 clinics nationwide and employs over 800 staff. To support its growth and ensure more people can benefit from its unique physiotherapy-led strength-training clinics, Kieser needed to replace its multiple accounting files and spreadsheet-based processes that were slowing down financial insights and negatively impacting efficiency. After careful evaluation, Kieser selected NetSuite to address these challenges and establish a new AI-powered enterprise resourcing planning (ERP) system.
“We were managing the entire business on Excel spreadsheets and were overwhelmed with manual data entry. Our business was growing fast and finance wasn’t keeping up,” said Dianna Butterworth, Co-owner and Chief Financial Officer, Kieser Australia. “Moving to NetSuite was a no-brainer. NetSuite has helped us simplify operations, unify data and improve the speed and accuracy of financial processes. What’s more, we’re using the AI features in NetSuite to further improve productivity and decision-making as we grow our business and focus on delivering quality care to more Australians.”
NetSuite ERP and NetSuite Enterprise Performance Management (EPM) have enabled Kieser to automate complex financial tasks, eliminate approximately 80 different spreadsheets it used to track its finances and accelerate business processes.
“As demand for healthcare continues to rise across Australia, the ability to efficiently scale up and expand operations enables organisations to outgrow competitors and improve access to services,” said Scott Wiltshire, Vice President and General Manager, Australia and New Zealand, Oracle NetSuite. “With NetSuite’s comprehensive suite of embedded AI capabilities, Kieser has been able to automate financial processes, expand insights, enhance decision-making and confidently pursue its national growth plans.”
