Analysis

Genesys report confirms customer experience is at the heart of success

Organisations must unlock the new paradigm of personalised, empathetic experiences at scale to build customer relationships and growth amid changing consumer preferences and increasing expectations. We take a look at the findings of Genesys’ State of...

Prescribing the treatment for learning and development inefficiencies in healthcare

Chibeza Agley, Co-founder and CEO at OBRIZUM, talks to us about how healthcare organisations can address inefficiencies in their current training process, saving costs and time, as well as alleviating pressures staff are facing. Learning sits at the heart...

The growing risk of fraud in the NHS – how to protect your organisation’s future

With how outdated the NHS’ legacy systems are, it is no wonder fraud is rampant across the organisation. Nigel Hall, Director Client Solutions at Netcall, and Tom Houston, Client Partner for Healthcare at Gobeyond Partners, tell us...

How hologram tech is empowering surgical teams worldwide 

Jahn Otto Andersen, CTO at HoloCare, talks to us about the potential of hologram tech and how it could make surgeries smarter and safer for both professionals and patients.   According to data published by the British Medical Association, over 7...

How HSS is using technology to improve spinal surgeries in the US 

Here, we explore two studies about how the Hospital for Special Surgery (HSS) is using tomography to improve and refine spinal surgeries.  The Hospital for Special Surgery (HSS) is one of the world’s leading medical centres and one of the oldest...

Democratising brain health: will brain scans soon be as common as eye tests?  

MYndspan is leading a mission to democratise brain health and make sophisticated MEG brain scanning technology accessible to the general public. Caitlin Baltzer, Co-founder and COO of MYndspan, talks to us about the importance of brain health and the latest...

From legacy on-premises to agile in-cloud

King’s College Hospital London – Dubai is undergoing a technological transformation and the engagement with Oracle Cerner as part of this project is to remote-host clinical applications on Oracle Cloud Infrastructure. King’s College...

Why data silos are determining the future of pharma 

Raman Bhatnagar, Vice President and General Manager at Aspen Technology, speaks to us about the company’s latest research, revealing that many large pharma businesses are hindered by data silos.   Aspen Technology (AspenTech) is a global...

Enloe thwarts a ransomware attack and speeds data restoration by up to 99% with Veeam

The non-profit trauma centre located in Chico, California has progressed its Digital Transformation through data security and IT solutions with Veeam. Eric Addington, Manager of Systems Infrastructure at Enloe Medical Centre, discusses how Veeam’s...

Unlocking the potential of pain management 

InterSystems IRIS for Health accelerates PainChek’s global expansion into the hospital sector and capacity to integrate with electronic medical record systems, including InterSystems TrakCare and future FHIR-based home care systems. Philip Daffas, CEO...

Increasing efficiency with technology is a no-brainer for healthcare services in crisis 

Hexarad is a healthcare start-up that has developed workflow management software for NHS radiology departments. Here, Dr. Farzana Rahman BSc, MBBS, MSc, FRCR, CEO of Hexarad, talks to us about the diagnostic delays within radiology and how technology and...

Launching recognition at lightspeed 

Pfizer’s employees worked tirelessly through COVID-19 to produce a vaccine. The company wanted to recognise its employees’ efforts and so partnered with Workhuman to implement a global employee rewards and recognition programme to ensure their...