Administration

NiCE has announced that Bluecrest, a leading UK health intelligence company, has transformed its contact centre into an AI-powered, insight-driven operation using the NiCE CXone platform to deliver significant...

Capsa Healthcare has introduced RoboPharma, powered by Axona, the first comprehensive pairing of automation engineering and enterprise software built to run the modern consolidated service centre or a standalone...

InterSystems has deployed its TrakCare electronic health record platform across iKang Outpatient, creating a unified clinical data environment to support nationwide operations and long-term health management....

As healthcare technology evolves, expert guidance and strategic partnerships are becoming essential to ensuring digital systems deliver meaningful outcomes. Vishal Barapatre, Group Chief Technology Officer at In2IT...

HealthEx has launched HealthEx Wallet, a secure platform giving individuals greater control over their medical records while partnering with Sharecare to bring comprehensive clinical data into AI-powered health...

Total CX, part of the Beyon Group, has announced the signing of a strategic agreement with Ibn Al-Nafees Hospital to deliver innovative customer experience services and AI solutions that support and enhance the...